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Holland College

H O L L A N D C O L L E G E

Sandy MacDonald, President & CEO of Holland College

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Referenced from: Fee and Refund Policies

Document text

Section titled “Document text”

H O L L A N D C O L L E G E

Section titled “H O L L A N D C O L L E G E”

ADMINISTRATIVE REGULATION

Section titled “ADMINISTRATIVE REGULATION”

Category:

STUDENTS

Topic:

COLLECTION OF STUDENT FEES AND REFUNDS

Code:

50-03-2

Effective Date:

June 10, 2026

Revision: Thirteen

Approved by:

Sandy MacDonald, President & CEO of Holland College

This Administrative Regulation does not apply to International Students. International student tuitions and refunds are covered under Administrative Regulation 50-03-3.

Section titled “Related Documents:”

Administrative Regulation 50-03-3

(International Student Tuition Fees)

  • A. POST-SECONDARY PROGRAMS
  • B. CONTINUING EDUCATION COURSES
  • C. ENGLISH FOR ACADEMIC PURPOSES

A. POST-SECONDARY PROGRAMS GENERAL

Section titled “A. POST-SECONDARY PROGRAMS GENERAL”
  1. A full-time (post-secondary) student is defined as a student enrolled for a minimum of 15 hours per week that span a semester or enrolled in 3 or more credit courses that have a minimum combined credit value of nine that span a semester.
  2. Any tuition of $1,000 or less is payable in full on or before the start day of classes.
  3. All fees are payable in full on or before the start day of classes.
  4. The College reserves the right to cancel registration of those students who fail to pay their tuition and/or fees.
  5. Exceptions to this Administrative Regulation may be granted by the Chief Financial Officer.

APPLICATION FEES

Section titled “APPLICATION FEES”

  1. Application fees are due at time of receipt of the application. Applications will not be processed until the correct application fee is received.

  2. Application fees are non-refundable (unless the program is cancelled) and are separate from all other fees.

  3. A $50 application fee is required for all post-secondary programs.

  4. Notwithstanding the above paragraph, the application fee for police science (cadet) program is $125.

CONFIRMATION FEES

Section titled “CONFIRMATION FEES”
  1. When applicants are accepted to a program, they must pay a $250 confirmation fee in order to confirm their attendance and hold their seat. The confirmation fee is credited toward the tuition cost.
  2. Confirmation fees are non-refundable/non-transferable.

TUITION, LAB AND OTHER FEES

Section titled “TUITION, LAB AND OTHER FEES”
  1. Holland College operates programs on either a program year basis (not a semester system) or a course basis.

Program Year Basis

Section titled “Program Year Basis”
  1. For programs operating on a program year basis:
  2. 13.1 Tuition, lab and other fees are due in full on or before the start day of the program.
  3. 13.2 Notwithstanding the above, a split payment of tuition is permitted for convenience, however, if a student chooses not to return any time after sixty (60) calendar days from the start day of the program, the student is still responsible for the full year program tuition and fees. All other fees are due and payable on or before start day of the program. These include student union dues and other amounts which may be applicable to certain programs.
  4. 13.3 Students are required to pay fifty percent (50%) of tuition on or before the start day of the program and fifty percent (50%) on or before the first day of the second half of the program.
  5. 13.4 Students who attend for more than one week and leave a program before its completion, for whatever reason, will be charged a monthly fee for each month attended or part thereof, subject to the College’s refund policy (below).
  6. 13.5 Students who require additional time to complete a program will be charged an additional tuition and/or lab fee on a prorated basis. Any extensions over a week shall be charged a monthly fee for each month or part thereof.

Course Basis

Section titled “Course Basis”
  1. For programs offered on a course basis:
  2. 14.1 Tuition is based on the number of enrolled courses taken each semester, and tuition and any applicable lab fees are due in full before the start of each semester.
  3. 14.2 All other fees are due and payable before the start of the first semester. These include student union dues and other amounts which may be applicable to certain programs.

DEFERRALS

Section titled “DEFERRALS”
  1. A deferral of fees may be granted for up to twenty (20) business days from the start day of the program, for the following:
  • a) processing of student loans.
  • b) processing of Skills Development Program financing.
  • c) other exceptional circumstances with the approval of the Chief Financial Officer.
  • A student is subject to a late payment fee of $50.

OVERDUE ACCOUNTS

Section titled “OVERDUE ACCOUNTS”
  1. If a student has not paid tuition and/or fees when due, and has not been granted a deferral, the student’s account will be considered to be overdue.
  2. While a student’s account is overdue, the student will not:
  • a) be able to register for any program or course offered by the College.
  • b) be able to participate in work integrated learning training activities.
  • c) be permitted to participate in any graduation or other recognition ceremonies.
  • d) receive a diploma, certificate, transcript or any other official student record until all accounts are paid in full.
  1. All overdue accounts are charged a late payment fee of $50 and are subject to interest charges.
  2. Overdue accounts will be processed accordingly:
  3. 19.1 Notice 1: The Finance Office will send the student an overdue notice.

© Holland College, 2026

  • 19.2 Notice 2: The Finance Office will notify the student of outstanding fees in writing. If the student does respond, the Finance Office will arrange payment with the student.
  • 19.3 Notice 3: If the student does not contact the Finance Office within two business days, the Finance Office will send a final written notice and the student will be given one week to settle all outstanding accounts, or the following will occur:
  • a) The Chief Financial Officer, or designate, after notifying the appropriate Director/Executive Director will terminate the student’s attendance in the program and notify the student of the consequences as outlined below.
  • b) Terminated students will:
  • (i) not be able to register for any program or course offered by the College.
  • (ii) have parking, computer, and library privileges revoked.
  • (iii) have student union membership terminated.
  • (iv) not be permitted to participate in on-the-job training activities.
  • (v) not be permitted to participate in varsity athletics.
  • (vi) not be permitted to participate in any graduation or other recognition ceremonies.
  • (vii) not receive a diploma, certificate, transcript or any other official student record until all accounts are paid in full.
  • (viii) be required to vacate their apartment in Residence within 48 hours of being removed from their program.
  1. Students may only be reinstated after all accounts are paid in full and with the approval of the Registrar/Finance Office.
  2. Continued overdue accounts will be turned over for collection through a collection agency.

REFUNDS

Section titled “REFUNDS”
  1. All refunds will be approved by the Chief Financial Officer or a delegated authority.
  2. Applicable refunds will only be issued if the student has a credit on their account.

Application Fee Refund

Section titled “Application Fee Refund”
  1. An application fee is payable for application to every program and is non-refundable, unless the program is cancelled.

Confirmation Fee Refund

Section titled “Confirmation Fee Refund”
  1. Confirmation fees paid by Domestic applicants are nonrefundable/non-transferable.

Tuition & Lab Fees Refund

Section titled “Tuition & Lab Fees Refund”
  1. Partial tuition/lab fee refunds to registered students will be granted under the following conditions:
  • a) The student either informs their instructor of their intent to withdraw/discontinue or the student provides formal written notice of their withdrawal to the Registrar’s Office by completing a QF017 (Course/Program Discontinuation Form). The instructor will complete and submit a QF007 (Post-Secondary Student Exit/Change of Status {found on Self-Service}). The date of the withdrawal shall be the date that the notice/exit form is received.
  • b) A student who has been accepted into a program on a probationary or conditional basis exits within the probationary period.
  • c) A student exits for health reasons and provides a medical certificate (required within two weeks of the request) acceptable to the College. Where reasonable doubt arises concerning the authenticity of a submitted physician’s note, the College shall undertake all appropriate and proportionate measures to ascertain its validity.
  1. Tuition and lab fee refunds for program year-based programs:
  • a) A first-year student exiting the program within ten (10) business days of the program start date will receive a full refund for the program less the tuition deposit fee and an administrative fee of $250.
  • b) A student exiting the program or changing status (ie. fulltime to part-time or change in start date/exit date) within sixty (60) calendar days after the start day of the program will receive a partial refund.
  • c) The amount of refund will be determined as follows:
  1. (i) Any part of a calendar month attended or registered by a student constitutes a full month. Refunds will be made for complete months only.
  • (ii) The tuition and fees refund will be based on the time attended or registered preceding the student exiting the program, pro-rated over the duration of the course.
  • (iii) A refund for other program items, if applicable, less costs already incurred by the College on behalf of the student.
  • d) If the student exits after sixty days from the start day of the program, the student will receive no refund.
  1. Tuition and lab fee refunds for course-based programs:
  • a) If a student exits a course within ten (10) business days of the course start date, the student will receive a full refund for the course less the tuition deposit fee and an administrative fee of $50 per course.
  • b) If a student exits a course after ten (10) business days of the course start date, but before 20 business days of the course start date, the student will receive a fifty percent (50%) refund for the course.
  • c) If a student exits a course after 20 business days from the course start date, the student will receive no refund for the course.
  • B. CONTINUING EDUCATION COURSES
  1. Registration for all courses will be on a first-come, first-served basis.
  2. Full course costs are due and payable at the time of registration. Students will not be permitted to attend any classes until their fees are paid in full, unless approved by the Chief Financial Officer or delegated authority.
  3. While a student’s account is overdue, the student will not:
  • a) be able to register for any program or course offered by the College.
  • b) be able to participate in work integrated learning training activities.
  • c) be permitted to participate in any graduation or other recognition ceremonies.

© Holland College, 2026

  • d) receive a diploma, certificate, transcript or any other official student record until all accounts are paid in full.

All overdue accounts are subject to interest charges.

Continuing Education Refunds

Section titled “Continuing Education Refunds”
  1. Full refunds will be issued if a course is cancelled.
  2. If a student cancels before the first class, they will receive a full refund.
  3. Refunds to students registered in credit courses will be granted under the following conditions:
  4. 34.1 If a student exits a credit course within ten (10) business days of the course start date, the student will receive a full refund for the course less an administrative fee of $50 per course.
  5. 34.2 If a student exits a credit course after ten (10) business days of the course start date, but before 20 business days of the course start date, the student will receive a fifty percent (50%) refund for the course.
  6. 34.3 If a student exits a credit course after 20 business days from the course start date, the student will receive no refund for the course.

SENIOR CITIZEN DISCOUNT

Section titled “SENIOR CITIZEN DISCOUNT”
  1. Senior citizens will receive a twenty (20) percent discount on all continuing education course tuitions offered by Holland College.
  2. This discount will be provided to any individual who has attained the age of 65 years by start day of the course (Board Regulation 10-01-4) and who presents acceptable picture identification to verify their age to the Admissions Clerk upon payment of fees.

C. ENGLISH FOR ACADEMIC PURPOSES

Section titled “C. ENGLISH FOR ACADEMIC PURPOSES”
  1. Refunds to students registered in EAP and EAL will be granted under the following condition:
  • a) If a student exits the semester within ten (10) business days of the course start date the student will receive a full refund for that course less an administrative fee of $50.00.
  • b) If a student exits the semester after ten (10) business days from the course start date, the student will receive no refund for the course.

Source: https://sam.hollandcollege.com/shared/QMS/Policy/50/AR-50-03-2.pdf