# Quality Office Holland College's Quality Office oversees its ISO 9001:2015 certified Quality Management System (QMS), in place since 1999. The QMS covers design and delivery of education, training, and support services. Effectiveness is monitored through internal auditing, client feedback, and management review. Visitors can send feedback via email or an online form, and access quality management documents including the Quality Manual, Processes, Policy, and Forms. *Home › About › Presidents Office › Quality Office* ## Links - [mailto:quality@hollandcollege.com](mailto:quality@hollandcollege.com) - [../contact/feedback.html](../contact/feedback.html) - [https://sam.hollandcollege.com/shared/QMS/General/QMS-Welcome.pdf](https://sam.hollandcollege.com/shared/QMS/General/QMS-Welcome.pdf) - [https://sam.hollandcollege.com/shared/QMS/QualityManuals/HC-QualityManual.pdf](https://sam.hollandcollege.com/shared/QMS/QualityManuals/HC-QualityManual.pdf) - [https://sam.hollandcollege.com/shared/QMS/General/QualityProcedures.pdf](https://sam.hollandcollege.com/shared/QMS/General/QualityProcedures.pdf) - [https://sam.hollandcollege.com/d2l/le/content/11831/viewContent/200920/View](https://sam.hollandcollege.com/d2l/le/content/11831/viewContent/200920/View) - [https://sam.hollandcollege.com/shared/QMS/General/QualityForms.pdf](https://sam.hollandcollege.com/shared/QMS/General/QualityForms.pdf) - [https://sam.hollandcollege.com/shared/QMS/Policy/60/StatementOfMissionBeliefs.pdf](https://sam.hollandcollege.com/shared/QMS/Policy/60/StatementOfMissionBeliefs.pdf) - [https://sam.hollandcollege.com/shared/QMS/General/PoliciesRegulations.pdf](https://sam.hollandcollege.com/shared/QMS/General/PoliciesRegulations.pdf) - [https://sam.hollandcollege.com/shared/QMS/Procedures/D/D06-Fig1-HC-OrgChart.pdf](https://sam.hollandcollege.com/shared/QMS/Procedures/D/D06-Fig1-HC-OrgChart.pdf) - [https://www.hollandcollege.com/about/board-policiesregulations1.pdf](https://www.hollandcollege.com/about/board-policiesregulations1.pdf) ## Contacts - quality@hollandcollege.com ## Documents - [QUALITY MANAGEMENT SYSTEM](/documents/qms-welcome-pdf) — PDF · 1320 KB - [HOLLAND COLLEGE QUALITY MANUAL](/documents/hc-qualitymanual-pdf) — PDF · 623 KB - [HOLLAND COLLEGE](/documents/qualityprocedures-pdf) — PDF · 249 KB - [HOLLAND COLLEGE](/documents/qualityforms-pdf) — PDF · 551 KB - [Holland College Statement of Vision, Mission & Values](/documents/statementofmissionbeliefs-pdf) — PDF · 67 KB - [HOLLAND COLLEGE](/documents/policiesregulations-pdf) — PDF · 357 KB - [Holland College |](/documents/board-policiesregulations1-pdf) — PDF · 83 KB --- Source: [https://hollandcollege.com/about/presidents-office/quality-office.html](https://hollandcollege.com/about/presidents-office/quality-office.html)